Admissions

To make an appointment, please call (901) 756-5556.

HOURS
Vet Pets opens at 7:00 AM Monday through Friday and 8:00 AM on Saturday for early drop-off service for grooming, boarding, treatment and surgery. We are open until 6:30 PM Monday through Friday and 2:00 PM Saturday for late pick-ups. We are closed on Sunday.

Office Hours: 
Monday-Friday 7:00 am to 6:30 pm
Saturday 7:00 am to 2:00 pm

Doctor Hours: 
Monday-Friday 8:00 am to 6:00 pm
Saturday 8:00 am to 2:00 pm

APPOINTMENTS
Appointments are highly recommended, however, not required.  Emergency cases shall always receive top priority, followed by patients with previously scheduled appointments, then walk-in appointments.

PATIENT ARRIVAL POLICY
Our doctors take appointments every 30 minutes, arriving late for an appointment may lessen the time the doctor has to see you and your pet.  If you feel you will be more than 10 minutes late to your appointment, it is recommended that you reschedule.

For the safety of your pet and the comfort of others, we recommend that all pets be on a leash or in a carrier.  If you are bringing your pet in for referral, it is recommended to bring all previous records.

GROOMING
Grooming appointments must arrive before 9:30 AM and be current on all required vaccinations and a fecal.

BOARDING
Boarding drop off and pick ups can occur during all business hours.  All boarding patients must be current on all required vaccinations and a fecal.  Items may be brought for the pet, but are not necessary.  Any personal items left with the pet are at risk for being lost, torn, or tattered by the pet.  It is at the discretion of the owner to take this risk.

DROP OFFS/SURGERY
Any patient being dropped off must be current on all required vaccinations and a fecal.  All surgery patients being dropped off for their procedure are required to be admitted no later than 10:30 AM.  Appointments for drop offs may be made the same day.  Surgery appointments may be required to take up food and water from the patient 12-24 hours prior to anesthesia.  All surgery patients are required to have pre-anesthetic blood work performed.

REQUIRED VACCINES
All animals admitted to the facility must be current on all vaccinations, including Giardia, and must have proof of a negative fecal parasite screen within the past twelve months. If your pet is not current on these procedures, they can be performed while it is here.

Vaccinations required for dogs: We require Rabies, DHP, Parvovirus, Coronavirus, Bordatella (Kennel Cough), Giardia, and a negative fecal parasite test within the past 12 months.

Vaccinations required for for cats:, We require Rabies, FVRCP, Feline leukemia, FIP, and a fecal.

Vaccinations required for ferrets: We require rabies, distemper and a fecal.

Vaccinations required for birds:  We require all birds have a polyomavirus vaccine, a fecal parasite exam, and a gram stain.

All other animals are required to have a fecal.

RETAIL
All retail animals are owner surrendered and have been previously owned.  We do not purchase pets for resale.  Animals are adopted out at a cost that would pay for any medication, diagnostics, and reasonable care for the animal.  We do not guarantee any of the animals because most have an unknown history. 

Reptiles have a 72 hour check up policy, to assure the reptile is acclimated to the new environment.  At this time, with a receipt present, the purchaser may request refund.  If the purchaser paid with cash or credit, the funds will be returned immediately.  However, if a check is used, it may take up to 14 days for a refund by mail. Otherwise all sales are final.

PAYMENT
Payment is required at time of services rendered.  We DO NOT hold checks.  We DO NOT make payment plans.  We do accept cash, credit, debit, checks and Care Credit.